EMC S.A. has a department responsible for maintaining its IT systems and keeping them secure to use. If you notice that a system is not working properly and that using it may pose a threat, please report it to us.
What should be reported?
- events related to the IT infrastructure of the EMC Group: cyberattacks originating from IP addresses belonging to Group companies;
- online fraud and scam attempts using the EMC brand, e.g. fake websites;
- e-mails impersonating EMC Group companies;
- unavailability of websites and online services;
- vulnerabilities and other events that have an adverse effect on security.
How to report security incidents? Please send reports to: incydent@emc-sa.pl. The e-mail should contain the contact details of the person reporting and a detailed description of the event.
What is an e-mail scam?
A scam is a malicious e-mail intended to trick recipients into revealing confidential information, such as a login and password, or to demand a ransom directly under a false pretext. It is one of the ways fraudsters try to get money from you.
The most common types of unwanted messages:
Spam: mass sending of unwanted messages to many recipients.
Phishing: a fraud method in which the criminal impersonates another person or institution in order to obtain confidential information, infect a computer with malware or persuade the victim to take certain actions.
How to recognise spam
Here are some ways to recognise spam:
- Unknown sender. If you do not know the sender, this is the first sign to treat the content of the message with caution.
- Virus warning. This may indicate a fraud attempt. Do not click links and do not let yourself be persuaded to open attachments.
- Unlikely promise. Content suggesting a lottery win or other easy benefits offered by an unknown sender.
- Attachments. Never open attachments from an unknown sender.
- Urgent offer. Creating a sense of hurry and urgency is meant to make you lower your guard.
- Subject unrelated to the content. The content of the message does not match its subject.
How to protect yourself?
Here are some ways to avoid being manipulated by a fraudster:
- Give your e-mail address only to trusted partners.
- React immediately to unsolicited mail by requesting that your address be removed.
- Do not open attachments in messages from unknown senders.
How to recognise phishing
Here are some simple ways to recognise a fraudulent message:
- Unofficial domain in the e-mail address. The message comes from an address that resembles the real one but is not, e.g. fraudster[@]emc-sa.eu
- Wrong website domain. The message contains a link to a domain that looks almost identical to the real website, e.g. emc-sạ.pl, but the letter „ạ” has a different encoding and a tiny dot underneath.
- Typos and unnatural wording. The message contains incorrect grammar, punctuation or spelling.
- Fear tactics. Sending fake payment demands with a threat of debt collection proceedings.
- Virus warning. Messages from the antivirus system after opening the e-mail.
- Attachments. Never open attachments from an unknown sender.
How to protect yourself?
Here are some simple ways to protect yourself against fraud attempts:
- Protect your accounts with two-factor authentication.
- Think before you click anything in a pop-up window on your computer screen.
- Always verify the sender of an e-mail before you click its content or open an attachment.
- Try to verify the information in messages through another contact channel.
- Do not give your personal data unless you are sure you are talking to a person you trust. Do not send photos or scans of documents such as your ID card, passport or credit card (e.g. to make a payment for a purchase through a classified ads website).
Remember: no EMC employee will ever ask you for logins or passwords to bank accounts, e-mail, social media or any other websites. If you receive a request to reveal your login details, please report it to the e-mail address given above.
